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  August 28, 2008  
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Support Services   
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Welcome to Webspeedway's Support Services page, here you will find a definition of Webspeedway's available support services to new and current clients, and how to access them.

Webspeedway Support Center
Having Issues, or just need to ask a Question? Submit a Support, Sales or Billing Ticket.

 

 

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Webspeedway Remote Desktop Support
Once we have contacted you, and given you a pin, please click here so we can begin your remote desktop support session.
 
Desktop, Server, and Network Support Options: 

E-mail - support@webspeedway.com You can contact Webspeedway's Support Department at this address. These tickets are usually handled in the order they are received and based on priority. This option is considered a low-medium support services.

Phone - 678-565-1879 or 1-877-772-2356 , option 2. You can contact Webspeedway's support department by calling at this number. These tickets are handled first come first serve basis, and are considered a medium-high support services.

Web - http://www.webspeedway.com/support/ You can contact Webspeedway's Support Department at this address. These tickets are usually handled in the order they are received and based on priority. This option is considered a low-high support services. You can request emergency services and onsite visits though this website.

Emergency Services (24/7) - This support option may be obtained at any time by e-mailing support@webspeedway.com with a description of the problem, contact number and the keyword "emergency" in the body of the message. Or calling 678-565-1879 or 1-877-772-2356, option 5. A tech will contact you as soon as possible, 5-60 minutes. These tickets are considered high support services, and additional charges will apply based on your contract.

Web Hosting Support Options:

E-mail - support@webspeedway.com Due to our low prices we do not accept phone support for web hosting plans unless otherwise agreed in a company contract. These tickets are usually handled in the order they are received and based on priority. This is a free service included in the web hosting plans.

Web - http://www.webspeedway.com/support/ You can contact Webspeedway's Support Department at this address. These tickets are usually handled in the order they are received and based on priority. This is a free service included in the web hosting plans.

  

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